ISBN: 978-0984041961 – 352 Pages
The setting is a fictional sub shop. Inside is a management framework, The framework you will see unfold are the dynamics of a workplace revolution. In the real world we have seen this management framework of accountability take place in Aviation and Healthcare for the last 30 years. It’s time we move this revolution of improved accountability into every workplace culture.
We’re human. Making mistakes is in our DNA and those errors can hurt others and us in big ways. For a more enlightened view of how we can reduce those errors we must push out the old tactics of blame and shame. We can also greatly improve the accountability of staff and leadership alike. To experience this means building a different culture. It requires building a learning culture. It demands designing for the outcomes we intend. The revolution comes, however, when it spreads beyond aviation and healthcare to every employer including your local sub shop.
Come alongside Milo, a manager at the fictional Dave’s Subs, and his five inescapably fallible employees. Be part of Milo’s year-long journey to find a better system of workplace justice. Be part of the revolution.